The Reservation Process

Read on to find out how the reservation process works from your Initial Travel Inquiry through Reserving, Confirmation, Payment & Documentation. You can view our
Payment Options and Cancellation Policy further on down the page.

A Review of the Steps:

1) Your Initial Travel Inquiry
2) Reserving, Confirmation & Payment Process
3) Final Payment & Documentation

1) Your Initial Travel Enquiry

Build you own Itinerary online, using our Contact Form, by adding activities, accommodation, transport, tour items and entering any notes / special requests etc.

Send the Contact Form or Email us at reservations@belize-vacation.com with your suggested itinerary for processing / confirmation.

We will send you a number of suggestions for activities, accommodation, transport
and tour options based on your preferences.

2) Rerserving, Confirmation & Payment Process

As described above we will assist you to develop an itinerary. When you're happy with your itinerary and decide to reserve, we will send you a finalized itinerary, confirming your approval. This Confirmation will include the price, what is included in the price, the deposit required and when final payment is due.

Deposit
A deposit is required to confirm your travel, generally this is 50% of the total booking amount. However some bookings may require a larger deposit. Your Confirmation will indicate the deposit required and the due date for final payment.

Note - Your booking may be cancelled if the deposit or final payment is not received
by the due date.

Final Payment
Full payment is normally due 30 days before the first itinerary date. However in some cases full payment may be required earlier. Your Confirmation will indicate the deposit required and when final payment is due. Generally if the booking is made within 30 days of the first itinerary date, then full payment will normally be required at the time the reservation is confirmed.

Changes & Amendments
We want you to be happy with your final travel arrangements, however changes to a finalised itinerary are time consuming and costly. We reserve the right to charge, in some circumstances, for amending a finalised itinerary.

We will hold reservations as provisional until you've paid a deposit as detailed in the confirmation. You can make payment via the following:

PAYMENT OPTIONS

VISA / MC Payment Options

Option 1 –

Online Reservation Payment Form –

Pay your TOTAL Package Price with your Visa or MasterCard using our convenient
and secure Online Reservation Payment System.

Option 2 –

We email you our standard VISA / MC Form for you to print and fill out.

You reply and attach the Signed VISA / MC document in PDF format.

BANK TRANSFER

Ask for our bank details - they will be provided to you at the time when we request payment.

3) Final Payment & Documentation

Your trip is confirmed and you're ready to go when final payment has been made.
Final payment can be made by credit card, or bank transfer, as noted above. Once final payment is verified we will generate a final confirmation for you.

Travel voucher delivery: All travel vouchers will be available for your collection via email.

Deposit and Cancellation Policy for Belize Explorer Travel

Cancellations made prior to 30 days of your arrival, will receive a full refund, minus a U.S. $30 charge for services and a 6% VISA Transaction Fee.

For cancellations made 30 days or less prior to your arrival, any refund will be based on the refund policies of our service providers and may result in no refunds given for unused hotel rooms, meals, activities and tours.

Credit charges will appear on your credit card statement as from Belize Explorer Travel.

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